Privacy Policy

Your privacy is important to us. At WahidSouq, we are committed to keeping your personal information safe and making sure your shopping experience is secure and worry-free. This Privacy Policy explains what data we collect, how we use it, and how we protect it.

 Information We Collect

We collect only the information needed to process your orders and improve your experience:

Personal Details

• Name

• Phone number

• Email address

• Delivery address

Order Information

• Products you purchase

• Payment method (COD only)

• Delivery details

Technical Data

• IP address

• Device and browser information

• Pages you visit on our site

We do NOT store credit or debit card information.

 How We Use Your Information

We use your information to:

• Process and ship your orders

• Contact you about your order status

• Provide customer support

• Improve our website and services

• Send offers or updates (only if you subscribe)

 Sharing Your Information

Your data is never sold or shared for marketing.

We may share limited information with:

• Delivery partners for shipping

• Customer service teams to assist you

• Legal authorities, only when required

 Cookies & Tracking

We use cookies to:

• Keep items in your cart

• Improve site performance

• Understand how you use our site

You can disable cookies anytime in your browser settings.

 How We Protect Your Data

We use secure systems to protect your information from:

• Unauthorized access

• Misuse

• Loss or damage

Only authorized staff can access your data when necessary.

 Your Rights

You can:

• Request a copy of your data

• Ask us to update or correct your information

• Request data deletion (when legally allowed)

• Unsubscribe from marketing messages anytime

 Contact Us

If you have questions about your privacy or this policy, contact us:

📱 WhatsApp: +966 50 518 5743
✉️ Email: Wsgroupofcompany@gmail.com