Refund policy
Return & Refund Policy
At WahidSouq, your happiness matters most. If you’re not satisfied with your purchase, we make returns and refunds simple and hassle-free.
Easy Returns
-
You can return your order within 7 days of delivery.
-
Returns are completely free.
-
Make sure the product is unused, in its original packaging, and in the same condition you received it.
Refunds
-
Once we receive and inspect your returned item, we process your refund within 2 days.
-
Refunds are made using the same method as your original payment (COD orders will be refunded via bank transfer or other agreed method).
How to Return
Returning an item is simple:
-
Contact us on WhatsApp: +966505185743 or Email: Wsgroupofcompany@gmail.com
-
Share your order details and reason for return.
-
Our team will guide you on the next steps.
Conditions for Returns
We accept returns if:
-
The item is in original condition
-
The item is unused
-
The item is returned within the 7-day period
Items that are damaged due to customer misuse cannot be returned.
Contact Us
Have questions about returns or refunds? We’re always here to help:
📱 WhatsApp: +966505185743
✉️ Email: Wsgroupofcompany@gmail.com